Support Center
Have questions or need assistance with Zurag AI? We're here to help you create amazing content.
Contact Us
For any questions, feedback, or support requests, reach out to us directly via email. We typically respond within 24-48 hours.
damdinragcaa@gmail.comFrequently Asked Questions
How do I generate images with Zurag AI?
Simply type a description of what you want to create in the prompt field and tap "Generate". ZURA will transform your words into stunning visuals. Be as descriptive as possible for best results!
What export formats are supported?
Zurag AI supports multiple export formats including PNG, JPG, MP4, and GIF. You can export in up to 4K quality and add custom watermarks to your creations.
How do I restore my purchases?
Go to Settings in the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used for the original purchase. If issues persist, contact us via email.
Can I use generated content commercially?
Yes! Content you generate with Zurag AI can be used for personal and commercial purposes. You own the rights to the images and videos you create.
Why is my generation taking a long time?
Generation time depends on the complexity of your prompt and current server load. Most generations complete within 10-30 seconds. Video generation may take longer. If a generation seems stuck, try canceling and regenerating.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > Your Name > Subscriptions on your device, find Zurag AI, and tap "Cancel Subscription". You'll continue to have access until the end of your billing period.
Pro Tips from ZURA
- • Be specific in your prompts – include style, mood, lighting, and composition details
- • Use the style presets to quickly match popular aesthetic trends
- • Save prompts that work well for easy reuse
- • Experiment with different aspect ratios for varied results